These Terms and Conditions (Terms) govern Your use of The Beauty Bar website located at thebeautybar.au/ (our Site) and form a binding contractual agreement between you (You, Your) and The Beauty Bar NT Pty Ltd trading as The Beauty Bar ACN 660 979 617 (The Beauty Bar, We, Us). By using this Site, You acknowledge and agree that You have had a sufficient opportunity to read and understand the Terms and that You agree to be bound by them. By placing an order on the Website you agree to these terms and conditions. If You do not agree to be bound by these Terms, please do not continue to use the Site. These Terms were last updated in January 2025.

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Please read the following terms and conditions carefully before placing your order as they contain important information about ordering, purchasing and delivery of the products. 

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Consumer Rights

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Buyers

You may buy products offered online by Us by completing the order form available on our Site. To buy products via our Site, You must be at least 18 years of age. By placing an order, You confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.

You agree to deal with us in good faith and in compliance with all applicable laws. We may cancel orders for products where We consider that You have not dealt with Us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a credit card charged. If Your credit card is charged for the purchase and We cancel the order, We will notify You and credit Your credit card account for the amount charged, less delivery charges and applicable taxes and duties, at our discretion.

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Orders

Once You submit an order, You cannot cancel it. All orders are subject to acceptance by Us, at our discretion.

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Special Offers

We may provide special offers in relation to our products from time to time. At any time, We may terminate any special offer without notice in advance. If terminated, a special offer will continue to apply to products You ordered in good faith in accordance with these Terms before the special offer was terminated.

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Prices

All prices are in Australian dollars. Prices include GST unless indicated otherwise but exclude delivery charges and customs duty and other taxes, if applicable. All prices are subject to change without notice.

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Payment

The full payment for Your order (including the product price and applicable delivery charges) is deducted from Your credit card on completion of Your order. Delivery will commence once payment has been processed and validated.

Large transactions may involve additional screening and We will require confirmation on key details before we proceed to fill the order. In this event, We will contact You. In some cases this may delay Your order by a short period. 

The Beauty Bar does not process or store any credit card or other payment details on the Website.

Payment of orders is made via PayPal, Afterpay or Stripe which are a third party payment gateway. 

The Beauty Bar is not responsible for any loss incurred using the third party payment gateways, including PayPal’s, Afterpay and Stripe website security. 

You must take your own precautions to ensure the process, which you employ for accessing the any website or payment gateway does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system, and contains appropriate protection to prevent damage to your computer system caused by viruses, malicious computer code or other forms of interference.

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Errors

From time to time there may be errors on our Site such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available. Despite anything else in these Terms, to the extent legally permitted, We may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged. If Your credit card is charged for the purchase and We cancel the order, We will notify You and credit Your credit card account for the amount charged.

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Availability

All products are offered for sale subject to available stock. If an item is out of stock, We may contact You to offer a substitute. If You do not accept a substitute item and Your credit card has been charged for an item that is out of stock, We will cancel Your order and issue a credit to Your credit card account in the amount charged. If You order products and some are not in stock, You agree that we may fill that part of Your order for which stock is available.

 

Release of Liability

The Beauty Bar does not manufacture the products it sells on the Website and makes no guarantee regarding the effectiveness of the products. 

You purchase the products at your own risks and agree to release The Beauty Bar from any liability for any loss or harm resulting from the use of the products.  

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Product Descriptions

Products may not be available or as described on the Website, but The Beauty Bar endeavours to ensure the details, descriptions, images and prices are correct. 

 

Pricing & Taxes

By placing an order, you agree to pay:

(a) the price for the products s; and

(b) any delivery charges.  

 

Placing Orders

You warrant all information provided by you in relation to each order is complete, true and accurate.

You warrant you have carefully checked your order before submitting it and you acknowledge you cannot change or cancel your order once payment has been made. 

Except to the extent otherwise required by law The Beauty Bar will not be liable to you, or any other person, for any loss, damage, cost or expense suffered as a direct or indirect result of your order information being incomplete or inaccurate or as a result of being unable to change or cancel your order once payment has been made. The Beauty Bar does not allow the cancellation of an order where you are wholly or partly responsible for the failure to provide the correct delivery address or to pay for the products. If you wish to cancel your order after payment has been processed you must notify The Beauty Bar immediately. The Beauty Bar will not cancel your order if the products have been dispatched. The Beauty Bar reserve the right not to accept your order in the event that payment is not processed or products are not in stock. The Beauty Bar reserves the right to reject orders for commercial quantities of products. 

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Shipping 

Once your order has been paid for it will join a queue for immediate processing and fast despatch.

The Beauty Bar uses Australia post for all deliveries.

Orders will be packaged in plain satchels and unmarked for privacy and security. They will be dispatched soon after payment has been processed. Allow normal postage times for delivery.

You will be notified via email if there are any delays in obtaining any items on your order. Please contact The Beauty Bar if you would like an alternative product or other arrangement. order processing and delivery times may vary in peak times such as Christmas, Valentine's Day, Mother's Day, Father's Day and some catalogue promotions. 
 

Risk 

You agree to release The Beauty Bar from liability if the products get damaged, destroyed or lost during delivery. 

You acknowledge Australia Post is the party responsible for delivering the products in a safe and satisfactory manner. 

 

General

The Beauty Bar reserve the right to change or modify any Website terms and conditions from time to time and amendments will take effect at the time they appear on the Website. 

Any provision in these terms and conditions, which are invalid or unenforceable will be severed to the extent of the invalidity or unenforceability. 

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Intellectual Property

All material on our Site or otherwise delivered by Us, including but not limited to trade marks, logos, and service marks, text and graphics (Our Content), is subject to copyright. While You may browse or print Our Content for non-commercial, personal or internal business use, You must obtain our prior written permission if You’d like to use, copy or reproduce it. Modification of Our Content for any other purpose is a violation of our copyright and other proprietary rights, and is strictly prohibited. You acknowledge that You do not acquire any ownership rights by using our Site or Our Content.

The trade marks displayed on our Site are registered or unregistered trademarks (Marks) of The Beauty Bar NT PTY LTD and/or its directors and officers. The trade marks whether registered or unregistered, may not be used in connection with any product or service that does not belong to The Beauty Bar in any manner that is likely to cause confusion with customers, or in any manner that disparages The Beauty Bar. Nothing contained on our Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trade mark without our express written permission.

The name of The Beauty Bar may not be used in any way, including in advertising or publicity pertaining to distribution of Our Content without the prior written permission of The Beauty Bar.

You agree that damages may be an inadequate remedy to a breach of these Terms and acknowledge that The Beauty Bar will be entitled to seek injunctive relief if such steps are necessary to prevent violations of its intellectual property rights.

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Ethics Policy

The Beauty Bar ethics policy has been put in place so that our therapists exercise in unfortunate and unforeseen circumstances; this involves things such as personal injury that prevents clients from getting to appointments, any other potential emergencies that are genuine and prevent clients from attending, or death, debilitating sickness or disease.

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Examples of situations that are NOT acceptable & will require cancellation fees;

• Forgetting appointments or "no showing".

• Last minute work roster changes.

• Mismanaging schedules or double booking.

• Running late & missing your appointment.

• Replying to our "Non reply" SMS reminder.

• Mild sickness such as colds/flu that do not prevent clients from attending work/events (we exercise caution & provide sufficient barriers to clients & staff).​

 

*We do our best to accommodate last minute changes, however because of the high demand on our therapists we only provide a small window for genuine circumstances.

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Warranties

To the extent legally permitted, We exclude all conditions, warranties, guarantees and similar, whether express or implied, as to the condition, suitability, quality, fitness or safety of any products or services supplied by Us (Warranties), other than those implied by statute which may not be legally excluded. Any liability We may have to You under Warranties implied by statute which cannot be excluded is limited, where expressly permitted by statute, to supplying, or paying the cost of supplying, the products or services again or repairing, or paying the costs of repairing, the products, at our sole discretion.

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Limit of Liability

The disclaimers, liability limitations and indemnities within these Terms do not exclude rights that by law may not be excluded. Such rights include, but are not limited to, those rights under Australian Consumer Law.

We do not make any express or implied representation or warranty about, and shall not be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, special or consequential loss, damages or reliance in connection with our Site or Our Content.

In no event will We be liable for any damages whatsoever, including but not limited to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, or the cost of procurement of substitute products or services arising out of or related to the use, inability to use, unauthorised use, performance or non-performance of or reliance upon our Site or Our Content.

These limitations and terms include (but are not restricted to) loss or damage You might suffer as a result of:

Reliance on the completeness, accuracy, suitability or currency of information, products or services irrespective of any verifying measures taken by You (including third party material and advertisements).

Failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records.

Accessing sites or servers maintained by other organisations through links on our Site or products or services. Links are provided for convenience only. We do not endorse linked sites nor their products and services and You access them at Your own risk.

The use of credit card or other financial information, failure to complete (or delay in completing) any transaction, or other loss or damage arising from any transaction made or attempted on our Site.

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Your Indemnity

You indemnify Us from all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred or suffered by You or Us as a direct or indirect consequence of using or attempting to use our information, products, services or any breach by You or Your agents of these Terms. We are not responsible for, and expressly disclaim all liability to the fullest extent permitted by law, for damages of any kind arising out of use, reference to, or reliance on any information contained within our Site or through the use of our products or services.

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Pricing Policy

We reserve the right to change any of the products or services at any time without prior warning or notice.

We reserve the right to change all treatment, product and service prices at any time without further notice. Treatment prices may vary from client to client depending on program, service or product sold to or brought by the individual client based on their personalised needs.

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Right to Terminate

We reserve the right to terminate Your use of our Site or our products and/or services generally if You breach these Terms, as determined by Us in our sole discretion. Refunds are not provided for our products and/or services that have been rendered by Us, including where You have been given access to Our Content whether accessed by You or not, unless We are in breach of the Australian Competition and Consumer Act 2010.

Refunds will be provided where required under the Australian Consumer Law.

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Affiliate Disclosure

As affiliates of certain products and services We may receive compensation for recommending and promoting products/services linked to from our Site.

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Entire Agreement

These Terms (including any terms or policies incorporated by reference) set out the entire agreement between You and Us concerning its subject matter and supersedes all prior communications.

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Alterations

We may alter these Terms from time to time by posting the altered version on our Site. You should visit our Site regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to products ordered via our Site after the alteration takes effect.

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Links

You are welcome to create links from Your website or social media account to our Site. However, You must not use The Beauty Bar's Marks for this purpose, unless You have The Beauty Bar's permission.

Our Site may contain links to sites not owned or operated by The Beauty Bar. Any links to third party sites on our Site are purely for information purposes only and for Your convenience. By no means does this indicate that we endorse, sponsor, affiliate or recommend any products, services or content within third party sites and solely exclude ourselves from any liability associated with their site content, its owners or its providers. It is Your personal responsibility to ensure that any information on products or services available on our Site meets Your specific individual needs and We take no responsibility for the misuse of this information.

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Dispute Resolution

Should a dispute arise between us, We strongly encourage You to contact The Beauty Bar by email to carrie@thebeautybar.au to seek a resolution. Any reasonable requests will be considered and The Beauty Bar will attempt to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

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